I ordered a stock from their website and never received an email confirmation. Luckily I had actually printed out the invoice from their web site which I rarely do.
After a couple of days I still had not received confirmation even though I noticed they had put through the pending charge on my credit card. I called them and after many, many attempts finally had a real person answer the phone. The lady I spoke with stated that I would know when the stock shipped because that is when they actually charge my card. She stated she could not tell me when that would be.
A week later I see that my card has been charged but I never received any emails or tracking numbers as promised. Finally received the stock after almost 3 weeks.
I shop extensively online and this company has really poor customer service.
Product or Service Mentioned: Boyds Gunstocks Gunstock.
I didn't like: Lack of customer service.