Product: Boyds Gunstocks Customer Care Clear all filters (0 of 31 reviews match)
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Bought there At-One stock to receive it damaged by them or carrier.In return It was a complete hassle on my part. Communication is bad in a sense that I had to call them back after I had already talked to someone about the damage, who in turn told me don’t expect a...
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3.0
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Boyds Gunstocks Customer Care
#1180500
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Boyds Gunstocks - Sucks!

I want a boyds stock but i don't want boyds id rather pay an extra 10 bucks for a customer oriented customer service dept, that website sucks also. How do you charge My bank account but have no record of my order. When i asked for conformation on my order they asked me for a confirmation number! WTF?
1.0
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
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Boyds Gunstocks Customer Care
#1178739
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Heoo Folks, Nine days since first return contact attempt with Boy's Rifle Stock Company.Trying to return a stock they recommended that has iincorrect spacing to attach stock to receiver. Are you alive / still not being helped. Could be a nice stock if they had...
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Anonymous
Anonymous

Dealing with same issue. Won't answer their phone

Product
Boyds Gunstocks Customer Care
#1167593
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Tried to order a type 2 bar stock.They claim they make them to order, but they're incapable of making it without having a finish applied?? That tells me they're already made laying on a Shelf. I never answer the phone it always goes to voicemail getting a call back as...
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1.2
Product
Boyds Gunstocks Customer Care
#1133510
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I ordered a stock on line and made a mistake on the color I wanted.The order was placed on a Saturday. Within the hour, I realized my mistake and sent an email that included the order number, my contact information and the correction to my mistake. Sunday they are...
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Anonymous
Allen

Well customer service made it right for me. Ened up being a real nice stock just not what I wanted for checkering

Anonymous
Steve Jackson

Update. I finally got a call back from Boyd’s customer service... 8 days later.... It went to voicemail and the excuse was a unusual high volume of calls. They have their ...

1.0
Product
Boyds Gunstocks Customer Care
I didn't like
  • Issues with communication and customer service
#1113580
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Customer service. Worst help customer service of all time they do not answer calls put out a hold from automated service leave messages they never call back terrible
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Anonymous
Jerry

I agree the customers service is pathetic at best. It has been 30 days since I placed the order and nothing has been sent.I emailed after I ordered and asked for a estimated s...

Anonymous
David 2018

I agree the customers service. Is sucky. Don't return calls and un knowledgeable. The company s replacing. Thier end of the deal things happen but. Reps I spoke with had no ...

1.0
Product
Boyds Gunstocks Customer Care
#1103452
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THIS PLACE HAS GOT TO BE THE WORST COUSTUMER SERVICE IN THE NATION !! WHEN YOU CAN NOT TALK TO ANY ONE , WAIT FOR THEM TO CALL YOU BACK ,THIS IS PURE ***. RANDY BOYD HAS GOT TO BE THE WORST CEO OF ANY COMPANY IN THE USA.TO RUN A BUSSINES LIKE WE WILL CALL YOU BACK JUST...
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Anonymous
1925Rt13

Same experience with me! They pissed off a 70 year old vet. I had called their sales people before ordering a new stock for my Savage model 12. Wasn't sure how to order so I c...

Anonymous
Allen

How can these Jerks stay in business.

1.6
Product
Boyds Gunstocks Customer Care
I didn't like
  • Uncalled for excessive fees
  • And the product isnot even completed yet
  • Customer srrvice is very bad and can not give you a udate
#1093381
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Boyds Gunstocks Customer Care Review

What these guys said... service is absolutely horrible. The only way I could contact was through email . 16 exchanges between myself and the service, Jodi. It was A 3 minute conversation that took 4 days to handle my email. Spend the extra money and buy somewhere else.
2.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Website
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Boyds Gunstocks Customer Care
#1039747
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DEPLORABLE customer service; I've made a total of 26 calls and 13 emails and still have not resolved issue. Ordered stock as gift for cousin in Pennsylvania. Talked to sales lady on phone and told her model, etc. Gun was not a takedown model. One forend labeled as take...
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Anonymous
Jim Wegman

Boyds does not answer E-mails or sometimes even the phone. Won't buy from them again either , their CS is non existent!!!!

1.0
Product
Boyds Gunstocks Customer Care
I didn't like
  • Customer service
#1036632
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Poor quality work ( sent a cracked stock ), no quality control, DEPLORABLE Customer Service ( don't return calls nor answer the phone) , gave wrong info on which forend to order and then refused to provide return, information listed on site incorrect. Took three months...
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Product
Boyds Gunstocks Customer Care
#1036621
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