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DEPLORABLE customer service; I've made a total of 26 calls and 13 emails and still have not resolved issue. Ordered stock as gift for cousin in Pennsylvania. Talked to sales lady on phone and told her model, etc. Gun was not a takedown model. One forend labeled as take...
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Anonymous
Jim Wegman

Boyds does not answer E-mails or sometimes even the phone. Won't buy from them again either , their CS is non existent!!!!

1.0
I didn't like
  • Customer service
#1036632
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something that was suppose to take a week turned into a nightmare..In short ordered a stock, the day it was suppose to ship, i recieved a email saying product was not sufficient in production, that they had to redo the stock and it wld take another 7-10 days again.. A...
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1.0
#1131412
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I ordered a stock for my Savage 10 ml 2 on 10/2/17. I placed my order over the phone the man said it would take 3 days to make the stock and it would 3 to 5 days for the stock to be shipped. I got the stock it was the correct laminate, thumb hole but the stock...
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1.0
#1116328
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Boyds Gunstocks - Cracked forepiece on Remington 742

Boyds Gunstocks
#1140006
3.5
Details
Bought the stock for my sons 742 Remington last Christmas. Put it on and shot it this fall and the forepiece broke in half on first shot. Sending photos to company as we speak. Hoping for sometype of compinsation
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Boyds Gunstocks - Awesome

Boyds Gunstocks
#1146999
5.0
Details
Ordered stock for savage 112 order shipped next day received 5 days later awesome fit looks great have no complaints will buy again
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Boyds Gunstocks - Customer service

Boyds Gunstocks
#1103452
1.0
Details
Customer service. Worst help customer service of all time they do not answer calls put out a hold from automated service leave messages they never call back terrible
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Boyds Gunstocks - Great Product & Service

Boyds Gunstocks
#1107587
4.8
Details
Ordered stock it shipped in less than 48 hours and I received shipment in 2 days on time no problems what so ever
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Boyds Gunstocks - First Experience With Boyd's
Boyds Gunstocks - First Experience With Boyd's
Boyds Gunstocks - First Experience With Boyd's
Boyds Gunstocks - First Experience With Boyd's
Boyds Gunstocks - First Experience With Boyd's
I'm an engineer by education and work as a technical director, so I'm naturally a researcher and like to think I'm pretty careful about anything I do. I had a chance to buy an orphaned near new Savage 111 Hunter combo in 30-06 at an incredible price and did with the...
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Anonymous
Anonymous

This is a complaint website.

Anonymous
Mike Dowling

Your rifle looks awesome, I just ordered the featherweight lefty thumb stock and I'm dying waiting for it and the glass bedding kit. I love everything about my Winchester XPR...

5.0
#747801
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When I ordered a stock online, the company sent me 2 stocks and double billed me, told me that I hit submit 2 times, within 1 minute of each other. Instead of calling the number I provided, to insure that I was actually ordering 2 identical stocks separately, they sent...
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2.5
I didn't like
  • Double shipped and double billed
#1052504
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Ordered my at one Boyd’s gun stock on the 21st of October. The amount charged fell off my account On the 26 th so I emailed them that night the next morning friday the 27th I got an email explains the situation and also got an email saying it had shipped. I received my...
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#1124242
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I ordered a Boyd's gunstock Oct 8th., had some trouble installing and started my Mecca to contact Boyd's. I have never dealt with a business that has a recording that states that they will do there best to return your call in 2 days. Well, they are not. I determined,...
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2.2
I didn't like
  • Customer service
#1138356
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Resolved Featured

Boyds Gunstocks - Poor quality control
i recently ordered 2 gun stocks from boyd's. they both arrived within 1 1/2 weeks. the first was perfect in both fit and finish. the second was a perfect fit but there is a 3x5 inch very conspicuous blond spot toward the butt, a real eyesore. whoever packed this stock...
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Anonymous
Anonymous

it's for a 10/22 and i have not returned it. yet...little comfort knowing i'm not the only one.i think it's outrageous. would they display this stock at a gun show? would they...

Anonymous
Kevin

Was this stock for a Marlin 795? Did you return it? If you did, I think I have your stock. I'm in the process of returning one with a blemish in the same are.

#1018223
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THIS PLACE HAS GOT TO BE THE WORST COUSTUMER SERVICE IN THE NATION ! ! WHEN YOU CAN NOT TALK TO ANY ONE , WAIT FOR THEM TO CALL YOU BACK ,THIS IS PURE ***. RANDY BOYD HAS GOT TO BE THE WORST CEO OF ANY COMPANY IN THE USA.TO RUN A BUSSINES LIKE WE WILL CALL YOU BACK...
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Anonymous
Allen

How can these Jerks stay in business.

1.9
I didn't like
  • Customer srrvice is very bad and can not give you a udate
  • Uncalled for excessive fees
  • And the product isnot even completed yet
#1093381
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I ordered a stock on line and made a mistake on the color I wanted. The order was placed on a Saturday. Within the hour, I realized my mistake and sent an email that included the order number, my contact information and the correction to my mistake. Sunday they are...
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Anonymous
Allen

Well customer service made it right for me. Ened up being a real nice stock just not what I wanted for checkering

Anonymous
Steve Jackson

Update. I finally got a call back from Boyd’s customer service... 8 days later.... It went to voicemail and the excuse was a unusual high volume of calls. They have their ...

1.0
I didn't like
  • Issues with communication and customer service
#1113580
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