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2.4 Based on 106 reviews
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  • Customers like
    • Product quality and price 8
    • Product 4
    • Product fit and finish 4
  • Customers don't like
    • Lack of customer service 13
    • Customer service policies and execution 9
    • Customer service 8
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I ordered a buttstock and foreend for a lever action rifle and waited a month longer than i should have before it showed up and when it did the craftsmanship was shoddy had very poor fit up ans the foreend was too short to install. I called them 21 times over the course of my "customer service from ***" experience but would only get replys to emails. I was basically told that "you get what we give you and dont do refunds. If our work turns out... Read more

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Despite reading all the negative reviews about Boyd's service I went ahead and ordered a stock for my Ruger American predator rifle. Took a month to get it. When it finally arrived I opened it to find that they had only shipped the stock. No hardware to install it. No takedown screws, no mounting lugs, no magazine tab catch and no trigger guard. So now I have a gunstock that is totally useless to me until I can get the hardware. When I called... Read more

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I too have waited months for my order, heard all the excuses, wouldn't cancel my order, been promised $25 refund, 2nd day shipping free and nothing has been right. The stock took over four months, it showed up with scratches, no 2nd day shipping and won't be getting any $25 as thats now been months as they are "looking into it", keep asking the same questions that fully covered in the e-mails. I bought a lot of stocks from Boyds over the years... Read more

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Hands down the worst customer service . I was told 3 weeks plus shipping and it is going on 4 months now. When someone answers the phone at boyds, you get outright lyed to as to what is going on. I will never do business with them again. They like to take your order and your money but after that , good luck

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I have purchased two stocks from Boyd's for an Anschutz .22 and a Benjamin Marauder. Both are excellent and far cheaper than you can find from just about any other stock maker. The way Boyd's does it is by offering a limited set of options combined with a highly automated just-in-time production system. Once your gun is in the production schedule (I.e., once you press the purchase button on their web site), there are no changes and no refunds.... Read more

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I couldn't find a stock to replace the plastic one on my new Savage A22 .22wmr semi-auto. I emailed Savage to see if Boyds stock for the Savage A17 would fit the A22 also, and they said it should. I ordered the A17 stock on 8/03/16 and received it on my doorstep on 9/02/16. My gunsmith installed it the next day along with a new green Realtree camo 4x12 scope which matches the standard Forest Boyds stock reasonably well. There was no issue of any... Read more

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Placed order on June 23rd for ONE (1) rifle stock today is September 12th and still no stock customer service has returned my calls and emails BUT still no results! Boyes has taken $25 dollars off and included free shipping which I did not ask for I just want what I ordered! This is my second (2) stock from Boyes the first stock was also a hassle after waiting Two (2) months for the first stock to be delivered only to find out my order was... Read more

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Ordered a stock on 07/18/16 was notified it was oversold try again. Got it things happen in business..... Ordered a new more expensive stock that I was told was in stock. On 07/22/16 this is where it all went to s#%t. Took the money out on 08/01/16 and uploaded a tracking #. Couple weeks go by nothing. So I check the tracking again and boom it was voided. Okay okay maybe they had to make one so I wait a few more weeks... nothing.... Okay now I... Read more

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I have read a few reviews and can not disagree with the communication complaint But the finished product is well worth it.. Just recieved my stock replacement for a Marlin 366 Had to look at it a couple of times to soak in the quality. After a minimal amout and I mean a minimal amount of sanding. (finger nail file) and a fire arm to be proud of. Hope it shoots as good as it looks. Will be going to the range with a friends tomorrow and... Read more

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Hi folks, The gunstock from Boyds fit perfect and it is a shooter, the customer service and production still need an automation system, upgraded to allow anybody access with a need to know, so management is not doing right by holding up progress,

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