Boyds Gunstocks - No Stock, Still waiting for my refund?
I ordered a Mauser Thumbhole Varmint stock on their rapid fire closeouts. A month later, still no progress on the order. I contact them and they say OK, so sorry, we will give you free shipping in the order. Great I thought, free shipping on an international order, sweet! The next day I get an E-mail to say OH sorry, we oversold on the item, so they cannot deliver. They promised a $25 credit. So 4 days later I am still waiting for my money back and no sign of the $25 credit.
Now by some chance I meet up with a guy on a rifle forum who has the exact same story. I can only wonder how many other people have been screwed over by them
Will I ever see my money or the credit? Will I get interest or my bank charges back?
Reason of review: Poor customer service.
Monetary Loss: $163.
Preferred solution: Deliver product or service ordered.
Boyds Gunstocks Cons: Out of stock, Still waiting for my refund, Took a month to notify me.
Location: Bellville, Western Cape
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I too ordered a stock on their rapid fire closeout (savage pro varmint). 17 days after i placed the order i received a phone call from a young woman who informed me that they had over sold that stock and would offer me free shipping.
I thought that was BS, the stock that i ordered was normally 220 dollars, and was on sale for 107. Now, because of a mistake made by them i need to spend an additional 100 dollars?
Not to mention it would take another 16 days for manufacturing and, possibly, a week for shipping. I gladly spent over double the money to buy a stock from someone else.
I contacted them again with respect to the refund, and this has been clarified. I am still annoyed that they informed me a month later to tell me that they had oversold the item on special.